There will not be many people that are not aware that Apple changed the connection port in the iPhone 5 to a reversible 8 pin connector that they are calling Lightning Cable .
Since receiving my iPod Touch 5 on launch day I have had problems with the cable not charging my device and drawing to much power when plugged into my Mac.
I’m not the only person having these problems with the new cable that Apple is supplying, there are post over at Apple’s own support forums and MacRumors with similar problems.
My cable suffers with both the charging from a Apple wall charger, and when connecting to my brother’s MacBook Pro or my MacMini server.
When the cable is connected to the Apple wall charger, it didn’t start charging like the 30-pin connector did.
It was the same issue when connecting to my brother’s MacBook Pro or my MacMini server.
I get the following error:
Because a USB device was drawing to much power from your computer, one or more of your USB devices has been disabled.
To prevent damaging your computer, the USB device drawing too much power has been disabled. Other devices may also have been disabled. When you disconnect the device drawing too much power, your other USB devices will be enabled again.
The problem seems to be a cable issue rather than an iPhone 5 or iPod Touch 5 issue, with people reporting that using another Lightning cable works perfectly.
Apple have not yet commented on the issue, but it seems from their forums that they are replacing them with a 5 – 7 day turn round.
As soon as I get to speak to Apple Support, I’ll update you all with what happens.
*Update: took the iPod Touch & lightning cable w/receipt into the local Apple store & they just swapped it out for a new iPod in the box (ended up with an extra set of earpods)
Let me know in the comments below if you are having problems with your Lightning Cable.
lilnitsch
*Update: took the iPod Touch & lightning cable w/receipt into the local Apple store & they just swapped it out for a new iPod in the box (ended up with an extra set of earpods)
Apple will also, send you a new lightning cable but, they will put a pending charge on your account until they receive the defective cable back.
Jenny
on our second cable now, and it has just gone belly-up. The problem we have is that the non-usb end seems to get twisted and shorts out after a consistent amount of (standard) use. No wear and tear – have been very careful with the second one, but still have reached the stage where it will not charge – it is overloading the usb power adapter.
Cindy
My cable broke and i need a new one but my parents got me this ipod 5th generation for christmas so i dont have a recipt can i get some help? Email a reply to cpaquettexox@gmail.com
Jeff Nitschke
Good evening Cindy,
If you have an Apple store nearby I would suggest dropping in to it with the faulty cabe & the iPod to see if they will just swap it out. Apple had done that for me however my cable was faulty right out of the box your results may vary.
Alliteratively, on Amazon.com you can find generic lightning cables for just under $5 if you are on a budget or an Apple branded cable for for about $20.
Generic lightning cable
On a side note:
If you use a wall charger, It could be it. I recently had one of these quit working for my iPad mini but, I had a handful of these laying around from iPhones & just swapped the wall charger out & it was working again