So, I had received an email from AT&T Friday morning (9/12/2014) saying something along the lines of: Your att.com order needs further attention. After, several days/phone calls I had found that my bank had put a fraud watch on my account as they thought the purchasing of 2 phones was suspicious. I hadn’t received the message from my bank so, this took me several days to determine why AT&T wasn’t processing my order. So, if you are experiencing a similar issues you may want to call your bank to check the status of your account. This banking issue has pushed my 128gb iPhone 6 plus order out to November or something ridiculous along the time frame.
The order status on AT&T had been flipping back & forth between processing & action required. The AT&T 1-866-267-4510 number was worthless 611 from your current AT&T phone was a quicker response time.
Looking for some cases & accessories? Some iPhone 6 Accessories
I got a similar email. In my case, it was because the refurbished Z222 flip phone I ordered was out of stock.
The first person I talked to was ready to sell me a more expensive phone. After several hours of being transferred and waiting on hold, I reached a competent person in the sales department, who told me that the phone in fact was not out of stock, and it would ship soon.
Aggravating.